Our commitments on your data

The data controller for personal data collected on the galadrim.fr website is:

SAS GALADRIM
Simplified joint-stock company with share capital of €1,420.32
Registered with the Paris Trade and Companies Register under number 817 451 313
Registered office: 3 rue des Acacias, 75017 Paris, France
Email: contact@galadrim.fr

As part of using the galadrim.fr website, we may collect the following categories of data:

• Identification data: surname, first name, email address, phone number, company name.
• Login data: IP address, connection logs, browser type, operating system, via the use of cookies and our analytics tool.

This data is collected when you fill in our contact form or when you browse our site.

The purposes for collecting and processing your personal data are:

• Handling contact requests: to respond to your questions and enquiries sent via the contact form.
• Website analysis and improvement: to measure our site’s audience, understand how our services are used, and improve user experience with anonymised statistics.
• Website security: to ensure the security of our website and prevent potential fraud.

The data collected is intended for GALADRIM’s internal teams for the proper performance of the purposes described above.

It may also be shared with third-party providers, acting as processors, for the following purposes:

• Website hosting: Data is hosted by Amazon Web Services (AWS) on servers located in the European Union (Paris, France).
• Audience analytics: We use Google Analytics. In this context, browsing data may be transferred outside the European Union. Google states it adheres to recognised data protection frameworks. For more information, please refer to Google’s privacy policy.

GALADRIM undertakes not to sell, rent or transfer your personal data to third parties for marketing purposes without your explicit consent.

We retain your personal data for no longer than is necessary for the purposes for which it is processed. The retention periods we apply are as follows:

• For data submitted via the contact form: a period of three (3) years from the date of last contact with you.
• For audience measurement data (cookies): a maximum period of thirteen (13) months.

At the end of these periods, the data is either deleted or anonymised.

The galadrim.fr website uses cookies to improve your browsing experience and to measure its audience.

A cookie is a small text file placed on your device (computer, tablet, mobile) during your visit. Its purpose is to collect information relating to your browsing.

• Technical cookies: These are essential for the site to function properly.
• Audience measurement cookies (Google Analytics): These allow us to collect information about site traffic in order to improve performance.
• Third‑party cookies: Certain third‑party services (for example embedded videos or web fonts) may place cookies.

When you first visit, an information banner allows you to accept or refuse these cookies. You can change your choices at any time by configuring your web browser.

In accordance with applicable regulations, you have the following rights over your personal data:

• Right of access
• Right to rectification
• Right to erasure (or “right to be forgotten”)
• Right to object
• Right to restriction of processing
• Right to data portability

To exercise any of these rights, you can contact us by email at: contact@galadrim.fr, with proof of identity.

If, after contacting us, you believe that your rights are not being respected, you can lodge a complaint with the competent supervisory authority, the CNIL (Commission Nationale de l’Informatique et des Libertés).

GALADRIM implements all appropriate technical and organisational measures to ensure the security of your personal data, notably through the use of a secure connection protocol (HTTPS), to prevent it from being altered, damaged, or accessed by unauthorised third parties.

We reserve the right to amend this privacy policy at any time. In the event of a material change, we will inform you via a notice on our site or by email.