[Culture & entertainment]

The tech and AI partner
for culture
and entertainment organisations

We design bespoke applications, platforms and AI products for every kind of culture and entertainment organisation.
60+ organisations in culture and entertainment already trust us
130 senior engineers from École polytechnique, École Centrale and ENS, among France's leading engineering schools
Award-winning products already used by millions of players and visitors
Talk to an expertSee our work
Laser Game Evolution
60+ institutions, museums, record labels, studios and leisure chains trust us with their tech and AI projects.
[Challenges in your sector]

Your tech, data and product challenges

Digitalising your operations

Digitalising your operations

Booking, ticketing and venue management often run on a patchwork of tools. A bespoke business platform brings these flows together and gives you day-to-day control of your operations.
AI-enhanced experiences

AI-enhanced experiences

Your visitors and players expect experiences that respond to what they do on site. Image recognition and conversational agents open up interactive journeys built on your own content.
Building audience loyalty

Building audience loyalty

The competition for your audience's attention never stops, and it goes well beyond the day of the visit. Progression and community features, built into your products, keep that relationship going between visits.
Forecasting your attendance

Forecasting your attendance

Your programming and pricing decisions rely on ticketing, attendance and usage figures that sit in separate tools. How much history you have and how reliable your booking signals are determine what a predictive model can really do for you.
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AI enriches the visitor experience.
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We design your interactive journeys.
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Your fan areas turn visitors into regulars.
[Our work]

Solutions designed for your audience and your teams

We deal with these challenges every day: building the relationship with your audience, simplifying day-to-day management, enriching experiences with AI. See how we turn them into concrete solutions for culture and entertainment organisations.
VIDEO GAME PUBLISHERBandai Namco Europe

Giving a global video game publisher the tools to manage its releases

Bandai Namco Europe manages huge volumes of releases and data every day, spread across the market's distribution platforms. Galadrim built several bespoke internal tools that orchestrate campaigns on the console makers' online stores and track the release schedule. The marketing teams follow each release and adjust their campaigns store by store from a single interface.
400 000games listed
200 000products synchronised
50business users
Bandai Namco Europe Logo
CULTURAL INSTITUTIONInstitut du Monde Arabe

Rolling out the world's first Arabic proficiency certification

The Institut du Monde Arabe launched the Certificat International de Maîtrise en Arabe (International Certificate of Proficiency in Arabic) and needed to roll it out to exam centres around the world. Galadrim built the management platform that centralises session creation, centre registration and communication with the centres. Contract signing is paperless and built directly into the process.
72exam centres equipped
700+candidates managed per year
Institut du Monde Arabe Logo
MUSIC INDUSTRYUniversal Music France

Redesigning the website of the world leader in recorded music

Universal Music France wanted a website worthy of its artists, one that could showcase new releases as the news unfolds. Galadrim led the complete redesign of the experience and interfaces, and now handles its continuous improvement. From a back office, the editorial teams manage featured content, the online shop and the newsletter.
300 000visits per month
Universal Music France Logo
LEISURE CHAINLaserGame Entreprise

Building player loyalty across a
European laser tag network

LaserGame Entreprise, Europe's leading laser tag operator, wanted to turn its occasional players into a loyal community. Galadrim built a mobile app that brings together booking, real-time performance tracking and game mechanics: challenges, badges and leaderboards. A multi-level back office lets centres manage their activity, with separate accounts for parents and children.
5Mplayers
110centres in Europe
LaserGame Entreprise Logo
CULTURAL EXPERIENCECryptors in the City

Turning a visit to a city or museum into a cultural treasure hunt

Cryptors in the City wanted people to discover the history of a place by hunting for works of street art. Galadrim built the mobile app and the AI image recognition model that identifies each artwork the visitor photographs. An AI conversational agent then lets visitors chat with the historical figures linked to the trail.
12+cities, châteaux and museums equipped
Cryptors in the City Logo
[Our team]

A team that advises you before it builds

Vincent Defrenet
Vincent Defrenet Head of Product
Worked at Ubisoft's innovation lab, then as a consultant in innovation and generative AI for large corporates.
Hugo Lagier
Hugo Lagier Senior Product Manager
Previously worked at Sony Music Publishing and Spinnin’ Records, then on projects for the Paris Opera.
Morgane Delannoeye
Morgane Delannoeye Product Manager
Started out at ARTE's digital media library, working on the distribution and promotion of cultural content.
Iannis Iglesias
Iannis Iglesias Head of Salesforce and Agentforce
Ran Poker Académie, France's first online poker school, before specialising in AI agents.

Let's bring your project to life together

Contact us
[FAQ]

A few questions our clients often ask

Yes. We plan for load from the architecture stage and check it with tests before every known deadline. Booking and ticketing engines are sized for these peaks.
Yes. Your existing tools remain the source of the data and our solution connects to them, for ticketing and management alike. We scope these interfaces with your teams from the very first workshops.
No. It handles recognition, search and recommendation, while your teams stay in control of editorial and artistic decisions. We scope each use with you, within boundaries you set.
Your users' accounts and visit histories fall under the GDPR. We build our solutions on “privacy by design” principles: data minimisation, consent management, safeguards for children's accounts. We work directly with your DPO and document the processing for your record of processing activities.
In France or the European Union, with a hosting provider we choose together based on how sensitive your data is and your constraints, on a public cloud or dedicated infrastructure.
The total time to design and build a complete application varies, but it usually takes between 2 and 5 months. We deliver in short iterations: a first usable version within a few weeks, then regular releases into production.
No. You own the application's source code, your content and your data. We guarantee there is no lock-in: your teams or a third party can take over the solution at any time, and we support the knowledge transfer.
[Contact us]

Let's bring your project to life together

We work with every kind of client, across every industry. Whether you are an entrepreneur or lead a large organisation, we put together a team that fits your need.

More than 800 companies have trusted us to build their web, mobile and AI products

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