[Insurance]

The tech and AI partner
for the insurance industry

We design bespoke solutions for insurance businesses, from digitalising your customer journeys to automating your processes with AI
40+ projects delivered for insurance businesses
130 senior engineers from Polytechnique, Centrale and ENS, among France's top schools
A strong grasp of your business challenges: automation, profitability, regulation
Talk to an expertSee our work
40+ insurers, brokers, mutual insurers and assessment firms trust us with their tech and AI projects
[Your sector's challenges]

Your tech, data and product challenges

Transforming operations with generative AI

Transforming operations with generative AI

Heavy admin no longer has to be a given in insurance: your operations can be automated at scale. AI becomes a real co-pilot to analyse documents, process claims files, enter data into your software or reply to your customers.
Digitalising underwriting and claims

Digitalising underwriting and claims

Your underwriting and claims journeys are split between brokers, policyholders and insurers. That means more breaks in the process and more data-entry errors. A centralised tool makes these exchanges smoother and cuts handling time.
Putting data to work and predicting risk

Putting data to work and predicting risk

Your data feeds your pricing and your fraud detection. Scattered and underused, it is wasted potential. Once structured and made reliable, it becomes a real lever for decision-making and competitiveness.
Data compliance and security

Data compliance and security

Insurance data is sensitive by nature. From the moment it is hosted and processed, you are accountable for it to your policyholders and to the regulator. Solutions that are auditable and secure by design build in GDPR and your sector's requirements from the start.
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AI automates insurance admin.
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We roll it out at scale in a matter of months.
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Your handlers stay in control and get back to the work they are there to do.
[Our work]

Solutions designed for your policyholders and your teams

We deal with these challenges every day: handling customer requests, AI document analysis, online underwriting, exchanges with your partners. See how we turn them into concrete solutions for insurance businesses.
INSURANCE BROKINGOdealim

Handling tens of thousands of customer requests with AI agents

A major insurance broker, Odealim receives several tens of thousands of customer requests by email every month. Handling them at scale without letting service quality slip was a challenge. Galadrim designed a system of AI agents that classifies requests, finds the relevant information in contracts and files, and drafts suggested replies. The business teams approve every reply through a dedicated interface, so people stay in control of sensitive matters.
200daily users
50 000+replies processed per month
+150 %productivity
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MEDICAL ASSESSMENTBEM Riviera

Automating the analysis
of medical assessment files

BEM Riviera, a medical assessment firm, used to analyse incapacity-for-work and health insurance files by hand. It was slow, costly work: up to six hours per file, across hundreds of pages that were sometimes scanned or handwritten. Galadrim designed an AI solution that extracts, classifies and summarises these files, built on an open-source model hosted on sovereign infrastructure in Switzerland. The medical data, sensitive by nature, stays on that infrastructure, and an expert still signs off every summary.
−92 %processing time
6 hourscut to 30 min per file
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UNDERWRITING AGENCYDune Assurances

Bringing brokers, policyholders and insurers
onto a single platform

Dune Assurances, an independent underwriting agency, designs products for its partner brokers. It relied on a legacy tool that it wanted to develop further. Galadrim rebuilt this centralised platform, which brokers, policyholders and insurers can all access. A single platform now brings together underwriting, claims management and the tracking of premiums and commissions.
-40%claims handling time
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LIFE AND PROTECTION INSURANCECNP Assurances

Digitalising continuous improvement
of working life with AI

As part of an ongoing drive to improve quality of working life, CNP Assurances wanted to make better use of the pain points raised by its employees. Until then, these were scattered across several thousand actions. Galadrim developed a platform that centralises the workshops, matches each pain point with the actions already under way and gives a view by team, function and theme.
100 %of workplace wellbeing initiatives brought together
5000+actions listed and tracked
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[Our team]

A team that advises you before it builds

Benjamin Drighès
Benjamin Drighès CTO Data & AI
Leads Galadrim's AI projects in insurance, including the AI agent system deployed at Odealim.
Coline Dorange
Coline Dorange Product Manager
Has worked with brokers and assessment firms (LTY, BEM Riviera) to digitalise their customer journeys and tools.
Félix Monnier
Félix Monnier AI Team Lead
A former actuarial analyst in insurance, he now leads a team of AI engineers.
Horace Belot
Horace Belot Data Engineer
He designed an automated processing pipeline for sensitive medical files of up to 5,000 pages, built on locally hosted open-source AI models to keep the data confidential.
Axel Soll
Axel Soll Lead Developer
He leads the development of insurance business platforms, including one for a group insurance broker serving 400 companies and 40,000 beneficiaries.

Let's bring your project to life together

Contact us
[FAQ]

A few questions our clients often ask

Security is built in from the design stage. We use hosting suited to the sector and tightly controlled access, your data stays under your control, and every solution is designed to be auditable.
In France or the European Union, with a hosting provider we choose together based on how sensitive your data is and on your regulatory constraints. When your data is covered by medical confidentiality or sovereignty requirements, we deploy open-source models on dedicated infrastructure rather than calling an external API.
Our AI solutions prepare and suggest; your business teams approve every reply through a dedicated interface. During scoping, we agree with you which cases always go for approval and which follow a lighter process. Every suggestion cites the documents in the file it is based on.
Yes. Your existing tools remain the source of the data, and the solution connects to them. We agree the scope of the data exchanges with your teams from the very first workshops.
The total length of a project to design and develop a complete application varies, but it generally takes between 2 and 5 months. We deliver in short iterations: a first usable version within a few weeks, then regular releases to production.
Yes. You own the source code of your application. We also guarantee you are never locked in: your teams or a third party can take over the solution at any time, and we support the knowledge transfer.
[Contact us]

Let's bring your project to life together

We work with every kind of client, across every industry. Whether you are an entrepreneur or lead a large organisation, we put together a team that fits your need.

More than 800 companies have trusted us to build their web, mobile and AI products

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