[Retail and e-commerce]

The tech and AI partner for retail businesses

We design and build your premium e-commerce platforms, your omnichannel customer experiences and AI solutions that support your operations
150+ projects delivered for high-street and online retailers
130 senior engineers from Polytechnique, Centrale and ENS, France's leading engineering and science schools
Proven experience with the AI use cases that pay off for you
Talk to an expertSee our work
Typology
150+ retailers and brands trust us with their tech and AI projects.
[Your sector's challenges]

Your tech, data and product challenges

A high-performing, forward-looking e-commerce platform

A high-performing, forward-looking e-commerce platform

Competition in your market is getting fiercer. You need to innovate to offer modern, smooth and attractive customer experiences. Purchase journeys must be fully optimised for conversion and include new AI features for product search and recommendations. And your platform must let you manage your catalogues and orders efficiently.
Personalisation and a 360° customer view

Personalisation and a 360° customer view

You need to reconcile the data from your e-commerce site, your point-of-sale systems and your management tools. A single customer view gives your store teams what they need, and lets you run targeted marketing campaigns that maximise loyalty and average basket size.
Automating your operations with AI

Automating your operations with AI

With so many product lines and orders, manual work weighs on your operating costs. Building generative AI into your processes means you can automate product description writing at scale, along with translating and enriching your catalogue attributes. Your products go live faster.
Stock optimisation and logistics

Stock optimisation and logistics

Stock management is a financial challenge. It is now vital to rely on predictive AI to forecast demand accurately, store by store. With accurate forecasts, you optimise order routing, avoid stock-outs and keep dead stock to a minimum.
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Retail is won on the shopping experience.
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We design journeys that convert.
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Proven at the busiest traffic peaks.
[Our work]

Solutions built for your customers and your operational teams

We deal with these challenges every day: smoother purchase journeys, higher conversion on online shops, operations automated with AI. See how we turn them into concrete solutions for retailers.
LEATHER GOODS AND LUGGAGEDelsey

Rebuilding the online shop of a
brand sold in 110 countries

An iconic French travel brand, Delsey wanted to replace its legacy platform with an online shop that was easier to manage and able to support its global expansion. We built the new site, multilingual and multi-currency, and connected it to the brand's application ecosystem to keep the catalogue, stock and product pages up to date. Today the platform sells luggage worldwide and handles the traffic spikes of peak sales periods.
110 countriescovered in multiple currencies
+25 %international conversion rate
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SPIRITS & E-COMMERCEDugas

Launching a B2B online shop
for trade customers

Dugas, a trade distributor of spirits, wanted to make ordering simpler for its reseller customers, each with their own prices and stock. Galadrim built an online shop for trade customers only, connected to the group's ERP: each customer sees their negotiated prices and real-time availability. Buyers place their orders, even large ones, and track their history, invoices and outstanding balances from a dedicated account area.
+35 %of restock orders recorded
100 %of negotiated prices applied automatically
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FLASH SALESShowroomprivé

Automating product page production
at scale with AI

Showroomprivé publishes hundreds of thousands of product pages every year: slow, costly manual work at that scale. We designed and built an AI application that generates these pages automatically from the images and data sent by suppliers. A review interface lets the team adjust the generated content where needed. The tool cut time to market from 7 days to 3 and made the operations team ten times more productive.
400 000product pages a year
€700ksaved per year
×4Team productivity
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BEAUTY & E-COMMERCETypology

Migrating an e-commerce site to a headless Shopify architecture

Built from the ground up by Galadrim to keep pace with Typology's meteoric growth, this bespoke e-commerce platform gave the brand a high-performance infrastructure. It handles very large order volumes while offering a highly personalised purchase journey, tailored to the brand's community.
+30 %conversion rate
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0:000:00[What our clients say]Marie FuronInnovation Director
[Our team]

A team that advises you before it builds

Pierre-Antoine Dornic
Pierre-Antoine Dornic Head of GenAI
He leads the design of Galadrim's generative AI projects, on both the commercial and technical sides, and has delivered bespoke AI systems for retailers such as Showroomprivé.
Pablo Lafaix
Pablo Lafaix Partner and Head of Sales
He makes sure your project stays strategically aligned and coordinates the Galadrim teams working on it. He has worked with more than twenty retail clients, including The Bradery and Rexel.
Fanny Dorisse
Fanny Dorisse Partner and COO
After roles at the French retailer Monoprix and in digital marketing consulting, she runs Galadrim's operations and customer success, and makes sure retail projects are delivered properly.
Clément Megemont
Clément Megemont AI Engineer
He designs AI models and document extraction and generation systems, and puts them into production: a key building block of retail content automation projects.
Alexie Romeu
Alexie Romeu Lead Product Designer
She designed the interfaces for The Bradery and Clarins, and leads Galadrim's design team and its component libraries.

Let's bring your project to life together

Contact us
[FAQ]

Questions our clients often ask

Yes. We design omnichannel products that connect point of sale, e-commerce, ERP and CRM, so your sales staff and your customers have the same information in store and online.
Yes. Our products connect to the main ERPs on the market, such as Cegid, SAP or Quable, as well as to your PIM, OMS, marketing and logistics tools. We secure the data flows and guarantee consistency across catalogue, stock and orders.
Yes, we have already had point-of-sale software certified to the NF525 standard. We handle the whole process, from development to certification.
In France or elsewhere in the European Union. We choose the hosting provider with you, based on how sensitive your data is and your regulatory constraints: a major cloud provider or dedicated infrastructure. No data goes beyond the contractual terms agreed with you.
Your systems hold sensitive data: customer accounts, purchase histories, payment methods. We build data protection in from the design stage: minimising the data collected, consent management, rights of access, erasure and portability, working directly with your DPO.
A full project usually takes 2 to 5 months and is delivered in short iterations: a first usable version within a few weeks, then regular go-lives. For in-store digitalisation, we deliver a first MVP in 8 to 12 weeks, piloted in a few stores before rolling out across the network.
No. You own the application's source code. We guarantee you can move on at any time: your teams or a third party can take over the application whenever you choose, and we support the knowledge transfer.
[Contact us]

Let's bring your project to life together

We work with every kind of client, across every industry. Whether you are an entrepreneur or lead a large organisation, we put together a team that fits your need.

More than 800 companies have trusted us to build their web, mobile and AI products

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