[Technology and AI partner]

The features that really matter, for your users and your business

We methodically identify what your users really need and turn it into clear product priorities, aligned with your business goals.
A product that adapts to your users, not the other way round
Pragmatic prioritisation to maximise your impact-to-cost ratio
30 product managers from top schools, 800+ successful products
Talk to a product managerSee our work
Three Galadrimers gathered around a laptop
From first version to mature product: they trust us to scope their product
Two people seen from behind at a laptop, hands on the keyboard
Product launches often run into the same pitfalls. Budgets get committed on internal conviction alone, and the gap with what the market really needs only shows up at go-live, once the budget has been spent.
Vincent DefrenetLead Product Manager
[Our method]

Our method for making your product a success

  • SCOPING
    Step 01

    Setting the objectives

    We define the product vision and success KPIs from your strategic goals. Your teams stay aligned and future product decisions have a clear direction.
  • PERSONAS
    Step 02

    Defining personas

    We map the different types of user, to make sure the product brings value to each of them.
  • FIELDWORK
    Step 03

    User research

    We run interviews, surveys and tests with a panel of users to understand exactly what they need, how they behave and what holds them back.
  • DATA
    Step 04

    Data analysis

    Where it's available, we use your usage data to test our assumptions against how your users actually behave.
  • AUDIT
    Step 05

    UX/UI audit & benchmark

    Our UX/UI experts analyse your product against its competitors, to bring it up to market standards and show where you can stand out.
  • PRIORITISATION
    Step 06

    Roadmap prioritisation

    We rank the problems we identify by their impact on users and the effort needed to solve them, to maximise your ROI.
01/06
[Our team]

Product experts who advise you before anything gets built

Vincent Defrenet
Vincent Defrenet Head of Product Management
A former innovation consultant, he draws on his discovery experience at Ubisoft and Haikus to help SMEs and large groups design their products, including the Fédération Française de Tir and Bpifrance.
Coline Dorange
Coline Dorange Senior Product Manager
She scopes research and product strategy, from user hypotheses through to design priorities. She has led discovery for clients such as Technisem, Fibus and Zimmermann Immobilier.
Eva-Garance Tison
Eva-Garance Tison Senior AI Product Manager
A former McKinsey consultant, she designs products and steers their roll-out all the way to adoption, for clients such as Effy, the Fédération Française d'Athlétisme and ProvenRun.
Clément Dourlens
Clément Dourlens Senior Product Designer
He runs interviews and usability tests, and turns what he learns into user journeys and testable mock-ups. For example, he worked with the Fédération Française de Tir on the redesign of its business software.
Manon Le Toquin
Manon Le Toquin Senior Product Designer
She runs co-design workshops with business teams and turns the chosen hypotheses into prototypes we put in users' hands, for Hermès, Christian Louboutin Beauté and Supembouts.

Let's bring your project to life together

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[Our work]

They scoped their product with us

FINTECHDix pourcent

Validating a consumer app concept before committing to development

Dix pourcent wanted to make its mark on the consumer market by giving back 10% of purchases made with its partner brands. What the first version would contain was still to be decided. Galadrim ran an intensive discovery phase, then designed the full set of mock-ups before building the app. The V1 scope was fixed before the first line of code was written.
100 000users in 8 months
25partner brands
Dix pourcent Logo
SPORTS FEDERATIONFédération Française de Tir

Mapping needs on the ground before rebuilding competition software

The Fédération Française de Tir, France's national shooting federation, manages 250,000 licensed members across 12 disciplines, on competition software that had reached end of life. Galadrim recommended an in-depth design phase. It mapped the needs of administrators, clubs and shooters, then produced several hundred mock-ups before any development began.
16 000COMPETITIONS PER YEAR
200+FEATURES
250 000LICENSED MEMBERS
Fédération Française de Tir Logo
ROAD HAULAGEGroupe Delisle

Scoping a group's digital transformation for its frontline teams

Groupe Delisle, a leading French road haulage company, was starting its digital transformation for a workforce made up mostly of drivers with no fixed workstation. A study run alongside the scoping defined what the intranet and the ERP would cover, and identified the AI features worth the investment.
1 500employees equipped
6support functions digitised
€200min revenue
Groupe Delisle Logo
HEARING CARESupembouts

Defining the V2 scope of business software based on real-world use

Supembouts makes custom earmoulds, ordered by hearing care professionals and processed in-house through to dispatch. To prepare the second version of its business software, Galadrim spent several days on site, interviewing the teams and watching them work. Manual order prioritisation emerged as the main drag on productivity. The dashboard that tackles it was prototyped with users before going into development.
+25 %of orders shipped per day
3business departments covered
Supembouts Logo
PROPERTYZimmermann Immobilier

Choosing a migration strategy based on a technical and functional audit

Zimmermann Immobilier manages 13,000 units, homes and commercial premises alike, from six agencies in French-speaking Switzerland. Its entire business runs on in-house software. Galadrim audited the tool from a technical and functional standpoint, screen by screen with the property managers, to map how it is used and list the pain points. Several migration scenarios were costed before management opted for a gradual modernisation, one business area at a time.
5business areas mapped and prioritised
+13 000properties managed
20 yearson the same business software
Zimmermann Immobilier Logo
INSURANCE BROKERAGELTY

Continuously prioritising improvements to a live insurance platform

LTY is a Swiss broker based in Sion, where around fifteen employees manage the policies of 12,000 individuals and businesses. Galadrim audited its platform, then took over its development. Continuous discovery combines usage analysis with competitor monitoring to propose the next improvements. Advisers manage their accounts and invoicing from a back office connected to Swiss insurers through the Ecohub standard.
+135 %productivity per broker
−90 %onboarding time
1 600clients per adviser
LTY Logo
[Why Galadrim?]

Why does your product step up a gear after a Galadrim discovery?

A real focus on users

We start from what your users actually need, not from our assumptions. Interviews, tests, field observation: the product adapts to them, not the other way round.

People who speak business

Our team, drawn from leading business and engineering schools, gives you a roadmap you can act on, not theoretical recommendations.

Experience from hundreds of products

We draw on that experience to tell genuine sources of value from ideas that only look good, and prioritise accordingly.

A modest investment, a major impact

With a short, affordable engagement, you secure most of your future development spend.
[FAQ]

A few questions our clients often ask

From one week to settle an existing roadmap to a few weeks to scope a product from a blank page. We choose the format with you in our first conversation, based on the decision you need to make.
A product vision and its success metrics, personas and user journeys, documented needs and pain points, and a sequenced roadmap with specifications. Deliverables a development team can use straight away, whether it's ours or someone else's.
Your instincts are often right. Scoping confirms the ones that are, corrects the others and, above all, helps you prioritise.
No. We work just as well on a live product, backed by your usage data, as on a project that is still just an idea.
It's your choice. Our teams can design and build it straight after if you want, and that's what usually happens. Otherwise, the deliverables are designed to be picked up by your teams or by another provider.
You do. The assignment of rights over all deliverables is written into the contract from day one.
Every engagement is sized to your scope and the format you choose. Tell us about your situation and we'll come back to you within 24 hours with an initial view.
[Contact us]

Let's bring your project to life together

We work with every kind of client, across every industry. Whether you are an entrepreneur or lead a large organisation, we put together a team that fits your need.

More than 800 companies have trusted us to build their web, mobile and AI products

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